Privacy Policy

1. Information we collect

1.1 Information you provide

• Apple user ID: Anonymous identifier from Apple Sign In for account creation.
• Alert preferences: Notification settings and thresholds you configure.

1.2 Information from third party services

Square data (via Square API):

• Sales history and transaction summaries (no payment card data).
• Item catalog and inventory levels.
• Customer information such as names and purchase history.
• Business location details.
• Team member information.

Apple services:

• Push notification tokens for alerts.
• Sign in authentication data.

Payment processing:

• Stripe subscription status (active or canceled). We do not store payment card details.

1.3 Automatically collected data

• App usage analytics and performance metrics.
• Device identifiers for push notifications.
• Error logs and crash reports (anonymized).

2. How we use your information

We use collected information to:

• Provide real time business alerts and notifications.
• Generate AI powered insights and analytics.
• Process premium subscriptions.
• Improve app functionality and user experience.
• Comply with legal obligations.

3. Information sharing and disclosure

3.1 Third party service providers

Square Inc.: We access your Square business data via their API to provide app functionality. Your use of Square is subject to the Square privacy policy.

AI service providers: We send anonymized business context to generate AI insights. No personal customer data is shared.

Apple Inc.: We use Apple Sign In and push notification services governed by the Apple privacy policy.

Stripe Inc.: Subscription payments are processed by Stripe under their privacy policy. We receive only subscription status, not payment details.

3.2 Legal requirements

We may disclose information if required by law, court order, or to protect our rights and the safety of our users.

3.3 Business transfers

Information may be transferred in connection with mergers, acquisitions, or asset sales, with user notification. We do not sell your personal or business data to third parties.

4. Data security

We implement industry standard security measures including:

• AES 256 encryption for stored data.
• TLS encryption for data transmission.
• OAuth 2.0 for secure Square integration.
• iOS Keychain for secure token storage.
• Regular security audits and updates.

Payment card data never enters our systems. All payment processing occurs within the Square PCI compliant environment. Our app is read only.

5. Data retention and deletion

• Account data: Retained while your account is active.
• Business analytics: Retained as configured in your settings.
• Chat history: Retained per your iCloud storage settings.
• Square access tokens: Retained until revoked or expired.

Account deletion

You can delete your account anytime through app settings. Deleting your account:

• Removes your profile from our servers.
• Revokes Square API access.
• Deletes local data from your device.
• Cannot be undone.

6. Your rights and choices

• Access: Review your account information in app settings.
• Correction: Update business profile and preferences.
• Deletion: Delete your account and associated data.
• Notification control: Manage push notification preferences.
• Data portability: Export your business profile data.

7. International data transfers

Your information may be processed in the United States where our servers are located. By using the app, you consent to this transfer.

8. Child privacy

Square Sidekick is intended for business use by adults. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us immediately.

9. California privacy rights

California residents have additional rights including:

• Right to know what personal information is collected.
• Right to delete personal information.
• Right to opt out of sale (we do not sell data).
• Right to non discrimination for exercising privacy rights.

Contact us to exercise these rights.

10. European privacy rights

For EU residents, we process data based on:

• Consent: For optional features and marketing.
• Contract: To provide app services.
• Legitimate interest: For analytics and improvements.

You have rights to access, correct, delete, port, and object to processing. Contact us to exercise these rights.

11. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be communicated through in app notifications, email notifications if provided, and an updated Last updated date. Continued use after changes constitutes acceptance.

12. Contact information

Privacy officer: Christian Ritter
Company: Square Sidekick LLC
Email: alerts@squaresidekick.com

For privacy inquiries, data requests, or concerns, contact us at the above email address.