Surface the Square signals operators normally miss.
Discounts used, high-value transactions, customer patterns, low stock, refunds, gift cards, and goal progress are all buried in Square activity. Sidekick turns them into clear alerts and operator context.
Square event stream
Buried activity
critical alert
push delivered
Discount used at Noe Valley
$18.40 discount on a $92.10 order. Tap to inspect tender, staff context, customer, and line items.
$92.10
20%
Noe Cafe
rule engine
if discount.applied -> notify owner
if customer.rank top_10 -> surface profile
if stock below threshold -> alert manager
Critical business alerts Square does not package for you.
Sending notifications is the easy part. Sidekick knows which Square events deserve to interrupt you, and it attaches the context that turns the alert into something you can act on.
Discount used
Most operators never see this in the moment. Sidekick can push it instantly with store, sale, and tender context.
Critical sale
High-value transactions become real-time owner signals instead of end-of-day report trivia.
Low stock
Thresholds turn Square inventory movement into clear action before your best item runs out.
Top customer
Fast customer ranking helps operators understand who is returning, spending, and shaping the day.
Gift card activity
Stored value comes back into view so gift-card usage is part of the operating picture.
Goal progress
Sales goals and progress alerts help managers respond while the shift is still in motion.
Deep customer insight without digging through reports.
Top customer discovery is core to Sidekick. The app opens fast with recent activity, then deepens the picture as the longer sync finishes in the background — no spinners between you and the floor.
first view
7 days
background depth
30 days
customer radar
Who is moving revenue?
Regular #1
18 visits / VIP
$1,284
Regular #2
11 visits / returning
$846
Regular #3
9 visits / rising
$612
One product language across alerts, transactions, customers, and controls.
Every screen in the app is part of the same operating system. Each module reveals a business-critical detail and gives you somewhere to act on it.
My Alerts
The command center where operators decide which Square events deserve an immediate push.
Transactions
A faster operating view of orders, tenders, refunds, customers, visits, and line-level detail.
Customers
Top customer discovery, visit history, and context that helps the team recognize value.
Team controls
Manager PINs, wage protection, location scope, and sensitive Square settings behind clear gates.
The same signal means different things to different operators.
Sidekick reads differently depending on who you are. The owner gets revenue and risk. The manager gets shift-level signals. The floor operator gets quiet — until something actually needs them.
Owner
See the business without opening Square every hour.
High-value sales, discounts, refunds, top customers, and goals surface while they still matter.
Manager
Know what needs attention during the shift.
Low stock, tip anomalies, team controls, and goal progress turn into practical next actions.
Operator
Stay focused on the floor.
Sidekick filters the event stream so the phone only lights up when the signal is worth it.
Built around OAuth, scopes, and location control.
You can see which Square account is linked, which locations are in scope, and exactly what Sidekick is allowed to do — at any time, on any screen. Nothing hidden in a sub-menu.
Voice AI becomes another operational signal.
Calls, orders, transcripts, payment links, and escalations speak the same alert language as the iOS app. The voice layer isn't a separate product bolted on — it's another operator surface.
incoming.call -> parse.intent -> check.catalog
order.ready -> square.payment_link -> customer.sms
exception.detected -> manager.escalation