Surface the Square signals operators normally miss.
Discounts used, high-value transactions, customer patterns, low stock, refunds, gift cards, and goal progress are all buried in Square activity. Sidekick turns them into clear alerts and operator context.
Square event stream
Buried activity
critical alert
push delivered
Discount used at Dogpatch
$18.40 discount on a $92.10 order. Tap to inspect tender, staff context, customer, and line items.
$92.10
20%
Noe Cafe
rule engine
if discount.applied -> notify owner
if customer.rank top_10 -> surface profile
if stock below threshold -> alert manager
Critical business alerts Square does not package for you.
The power is not just that Sidekick sends notifications. It knows which Square events deserve to interrupt an operator, and it adds context so the alert can become an action.
Discount used
Most operators never see this in the moment. Sidekick can push it instantly with store, sale, and tender context.
Critical sale
High-value transactions become real-time owner signals instead of end-of-day report trivia.
Low stock
Thresholds turn Square inventory movement into clear action before your best item runs out.
Top customer
Fast customer ranking helps operators understand who is returning, spending, and shaping the day.
Gift card activity
Stored value comes back into view so gift-card usage is part of the operating picture.
Goal progress
Sales goals and progress alerts help managers respond while the shift is still in motion.
Deep customer insight without digging through reports.
Top customer discovery is a major part of the app. Sidekick can open fast with recent customer activity, then deepen the intelligence as the longer customer sync finishes in the background.
first view
7 days
background depth
30 days
customer radar
Who is moving revenue?
Regular #1
18 visits / VIP
$1,284
Regular #2
11 visits / returning
$846
Regular #3
9 visits / rising
$612
One product language across alerts, transactions, customers, and controls.
The app is strongest when every screen feels like part of the same operating system. Each module supports the same goal: reveal the business-critical detail and make it actionable.
My Alerts
The command center where operators decide which Square events deserve an immediate push.
Transactions
A faster operating view of orders, tenders, refunds, customers, visits, and line-level detail.
Customers
Top customer discovery, visit history, and context that helps the team recognize value.
Team controls
Manager PINs, wage protection, location scope, and sensitive Square settings behind clear gates.
The same signal means different things to different operators.
Sidekick should feel personal to the owner, manager, and floor operator. The site now explains that the app is not just a list of features. It is a routing system for operational attention.
Owner
See the business without opening Square every hour.
High-value sales, discounts, refunds, top customers, and goals surface while they still matter.
Manager
Know what needs attention during the shift.
Low stock, tip anomalies, team controls, and goal progress turn into practical next actions.
Operator
Stay focused on the floor.
Sidekick filters the event stream so the phone only lights up when the signal is worth it.
Built around OAuth, scopes, and location control.
The iOS app already makes Square settings, selected locations, scope refresh, and push routing visible. The website should make that trust story obvious too.
Voice AI becomes another operational signal.
Calls, orders, transcripts, payment links, and escalations should feed the same alert language as the iOS app. The voice layer is not separate. It becomes part of the operator system.
incoming.call -> parse.intent -> check.catalog
order.ready -> square.payment_link -> customer.sms
exception.detected -> manager.escalation